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Proofing Questions

Yes we can as well as offering full graphic design.  The design service can be selected when you are selecting the quantity, paper type e.c.t of your order

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Unfortunately we do not offer hard copy proofs

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We use a fully automated system and unfortunately it is not possible to change/cancel an order once approval of a proof has been made.

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Sorry, this is not possible.  All artwork must be uploaded through our online system.

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To re-supply artwork you can use the link which was emailed to you when you competed the order, or log into your account, using the login button, then by navigating to the “My Account” page you can view your orders in where you will be able to re-supply your artwork

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Yes, if we are designing the artwork we keep coming back to you to confirm your order. But in case you are providing your artwork then it needs to be printable.

 

Print ready files details can be found here: https://www.printinaustralia.com.au//terms-and-conditions/

The files to be provided for print: Trim, Internal Bleed, External Bleed

The trim area is the final size of your print job (always include trim marks).

When creating your artwork, ensure your artboard is set up as the trim size of your design.

Use the document set up to define trim and bleed, never do it manually on page.

Internal bleed: 3mm (5mm on all booklets)
Keep all important information away from this area

External bleed: 3mm (5mm on all booklets)

Your job is printed on a large sheet and then trimmed to size. External bleed is the area extending past your trim area, which allows for a small amount of movement that may occur when your work is being cut to size.

 

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To resupply artwork you may use the link which was provided to you in the email you were sent  after your payment was received

 

OR

 

You may also do so by logging into you account via the website and finding the order that you wish to re-supply artwork for.

Feel free to email or call us if you could not solve the problem yourself.

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We rather have all the email uploaded through the system, but feel free to send us an email with your art work.

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Unfortunately we do not offer hard copy proofs.

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Yes we can as well as offering full graphic design.  Both of these services can be selected when choosing your product quantity.

 

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A soft proof will be send to you to confirm the design before printing.

 

(Please note when you are providing your own design there would not be any proof and confirmation)

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